For some reason when opening outlook and entering his email, it just searches for a while then comes back saying 'Something went wrong and Outlook couldn’t set up your account. So, definitely theĬonfiguration when setting up on our Office, is the problem, I just need to completely decommission our Exchange server for this issue. The user has office 365 business premium, we've never had an issue before with this. Upon isolation, If we are trying to load an account on Office2013, using our LAN connection or Office Wireless connection, it wouldn't continue, when we tried to use an external connection like hotspot, the configuration pushes through. After we decided to move all cloud and decommission Exchange, we started having this configuration problem. Just to give you a history of our setup, we are hybrid Office 365 setup, we have an POP3 Host for (Hotmail,, Microsoft 365):. Your replied comments are all correct, seems that the issue I am encountering is because of our old Exchange server. Keep in mind that the settings are slightly different depending on if you have an (Hotmail,, Microsoft 365) or MSN email account. Seems like I already found the problem of the Issue.
OFFICE365 OUTLOOK ACCOUNT SETTINGS UPGRADE
Will definitely try to upgrade office 365 software soon. Thanks for the reply, seems like the issue is in our office configuration. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. Jasmine - * Beware of scammers posting fake support numbers here. With Microsoft and get future updates and support. So we strongly suggest you upgrade your Outlook to Outlook 365 to enjoy a more well-rounded experience If you still couldn’t add your account, since Outlook 2013 is no longer supported by Microsoft, there might be some connection or other performance issues here. You could switch to another network to see if the problem still exists. Cannot setup account in Outlook 2016 with automatic setup by entering user name and password. First of all the user was using 'Microsoft Exchange Server or compatible service' in Outlook 2013 for Office 365.
OFFICE365 OUTLOOK ACCOUNT SETTINGS WINDOWS 10
For more information, please refer toĮnable or Disable POP3 or IMAP4 access for a user. We just installed Windows 10 and Outlook 2016 in a Laptop and trying to configuring Office 365 account but cannot do so. In your tenant if this is a custom domain, as Roady mentioned.Īlso, if you choose to setup your account manually, which is not recommended, there are several possibilities that this doesn’t work such as POP/IMAP was disabled or port 995/993 in your network. Since you mentioned you couldn’t use Office 365 to add this account, please kindly check if your AutoDiscover DNS records were added
To add Microsoft account to Outlook, it is highly recommended to use automatic setup to configure it. Customer compensation for screwed up transition to New AOL mail for Outlook settings 05-02-2017 08:04 AM I4 Cannot setup Office 365 - Outlook 2016 account for Bigpond I have a new computer with Office 365 installed and have successfully set up email accounts for exch Find out more Click on the first email in the folder and press Ctrl+A Click.
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